Underlined Writing Platform Closure FAQs

Thank you for sharing your talent with us and being part of the Underlined Community. It has been a pleasure to read your work and see this community grow.

Unfortunately, all good things must come to an end. On June 5, 2023, the writing platform of the Underlined website will no longer be supported.

What does this mean for you? Read on for answers to the most frequently asked questions.

Why the change to the writing platform?

As our website and community continue to grow and change, we have made the decision to stick to what we do best—book content! Underlined has always been a home for Book Nerds, and in order to continue to be the best resource for our community, we want to dedicate our efforts to providing the best website experience for readers. Unfortunately, this means streamlining the functionality of our site and no longer supporting the writing platform.

But I still want to be part of a writing community!

There are plenty of writing communities out there! Here are a few you can join. While we are not affiliated with these organizations or officially endorsing their services, we have heard great things about them over the years! Of course, please vet any online community you choose to join.

When is the last day I will have access to my account?

June 4, 2023, is the last day you’ll have access to your account. After 11:00 p.m. ET on June 4, you will no longer be able to log in.

When is the last day I can request an HTML download of my writing?

June 4, 2023, is the last day to request a download of your writing. Please don’t wait until the last day! If the only saved copy of your writing exists on the Underlined site, you will lose it completely if you do not request a download via this form by June 4. The Underlined team will not be able to recover your work after June 4.

How do I request an HTML download of my writing?

If you do not already have a backup of your writing saved on your computer, you can request a download of your writing via this form to receive a Microsoft Word (.docx) file of your writing. Your writing will be in HTML format (for example, <p>The brown fox <em>jumped</em> over the lazy dog.</p>) to make it easy for you to upload to another online writing platform.

What will the HTML download of my writing look like?

If you’d like to see a sample of what your writing will look like in HTML format, you can view a demo story here.

When will I receive the HTML download of my writing?

Requests will be handled in the order they are received. Please allow 60 days for the file to be delivered to you as this is not an automatic process and our small team will be pulling these files manually. Any requests received after 11:00 p.m. ET on June 4 will not be honored.

What happens to my account after June 4, 2023?

To adhere to our privacy policy, starting June 5, 2023, all data will be permanently deleted and expunged from our system. You will no longer be able to access to any material created on the account. None of your information will be stored on our servers after June 4, 2023. All personal data has to be erased in order to comply with our legal obligation.

How can I reset my password?

To reset your password, visit this link: getunderlined.com/log-in/recover-password/

What do I do if I’m having trouble logging into my account?

Please try logging in again via this link: getunderlined.com/log-in/.

Why can’t I create a new account?

Account sign-up on Underlined has been disabled while we focus on helping our existing users transition out of the writing community. Existing users can still login to their accounts until June 4, 2023.

I’m ready to delete my account now. How do I do that?

If you’d like to manually delete your account ahead of the official closure, you can do so by logging into your account. Navigate to your “Profile” and select “Delete Account.” Please note, once you delete your account, we cannot recover your account or any of your writing.

What’s happening to the Underlined website?

Underlined will continue to be a home for Book Nerds! The site will be getting a new look and feel, and you can still visit GetUnderlined.com for all your favorite bookish content. Don’t forget to follow us on social at @GetUnderlined and stay in touch!

Have a question that wasn’t answered here? Reach out to us directly at community@getunderlined.com.

We wish you all the best in your writing endeavors!


Team Underlined

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