Questions For Team U!

We're listening and we're here to help! Keep the questions coming.

Comment below if you have any questions or comments about the new platform. We're trying to fix issues as quickly as possible. Thank you for flagging all of your issues so far and thank you for your patience as we learn and grow together.

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  1. JBParker

    Hi, I’m having yet another problem with this site. My chapter text keeps disappearing at random. All the text on chapter 3, 5, and 6 keep vanishing, so matter how many times I re-write it. I can update it again and again multiple times in a row, but every time I do, the text is just gone again. Using this site is getting too difficult and frustrating.

    Please complete the required fields.



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    Reply 1 Reply Sep 9, 2018
    1. TeamU

      Thanks for letting us know! Are you getting a message that your story is under review when you try to update it? What browser are you working on? We’ll look into this!

      Please complete the required fields.



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      1. JBParker

        I am using Google Chrome. My story is not under review at this time. It had been previously, almost two months ago both it and my profile got caught in the spam filter and were locked for review, but that was fixed about two weeks ago.
        When I updated chapter 6, that worked fine. But every time I post content in chapter 3 or 5, and click “update”, it will erase all the text and come out blank.

        Please complete the required fields.



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        Reply 0 Replies Sep 9, 2018
  2. ARC

    My original figment story is under review and so is my profile. It seems to be happening to a lot of people. Please have it fixed as it is discouraging people from staying members on Underlined. There are many issues that need amending. And, as mentioned before in a comment I made, members and their stories need to be easily accessible. Follower counts, reactions and the ability to make community discussion threads is a must!

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    Reply 1 Reply Sep 9, 2018
    1. TeamU

      Thanks for letting us know @ARC! What is the name of the story? You probably accidentally got caught in our spam filter.

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      Reply 1 Reply Sep 9, 2018
      1. ARC

        Many thanks for your reply. My story is called ‘The Ice Queen’s Daughter (T.A.S.)’. It’s still under review.

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  3. Purplelily96

    When are you gonna update the site?

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    Reply 0 Replies Sep 9, 2018
  4. ScholarGypsy

    Hey, I published my work for the contest with no problems, but after I fixed something and updated it, it now says my work is under review. Is my work still going to counted for the contest?

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  5. tmedecree

    Hello, I’m trying to enter the end of summer writing contest but my story is still under review, will it be reviewed in time? Thanks!

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    Reply 0 Replies Sep 9, 2018
  6. kbrannen

    Hi! I just posted my story for the End-of-Summer writing contest and I noticed that it is “under review.” Will this process be complete in enough time for me to submit my story on the contest page? I can’t seem to access a link to my story to paste in the box. Thank you!

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  7. YoungDori529

    Hi there! My account and the short story I am trying to post are currently “under review” and I am trying to submit my story for the End of Summer Writing Contest. It ends in around three hours and I am starting to panic now because I can’t submit it yet. If there is anything you can do ASAP so my account and story are no longer under review, that would be very much appreciated!

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  8. twilightowl

    I tried to publish my story for the end of summer writing contest yesterday but now my story and account are under review. Will it be reviewed before the contest is over? Is there anything you can do to help?

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  9. papercastles92

    how much longer is my story under review it’s been 3 days

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  10. MCKapo

    so. after maybe 1/2/3 months of not being on this site, I see that nothing has been updated. at all.
    which is why I will no longer participate on this website, as it is just not living up to what it was supposed: Figment.
    This is like a 1/20 compared to it.
    I’m considering moving to wattpad for now on, and I hate wattpad, but everything is better compared to this site.
    Not good at all. No listening to the suggestions, not fixing anything.
    bad
    bad
    bad
    and i was very hopeful.

    Please complete the required fields.



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    Reply 0 Replies Aug 8, 2018