Questions For Team U!

We're listening and we're here to help! Keep the questions coming.

Comment below if you have any questions or comments about the new platform. We're trying to fix issues as quickly as possible. Thank you for flagging all of your issues so far and thank you for your patience as we learn and grow together.

Comments

Like
Like Love Haha Wow Sad Angry
91
Comment 415 Comments
  1. ClarissaDaly

    Hey I wanted to ask why my story is under review? Is this common? Does it happen to everyone? How can I prevent this in the future? If you could look at my work and review it I would really appreciate it, since I don’t want to post this type of work on wattpad, its a little too personal.

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    Reply 3 Replies Jun 6, 2019
    1. imaan_k

      hey what’s ur wattpad account?

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jun 6, 2019
    2. TeamU

      Hi @ClarissaDaly! You should be all set now. Let us know if anything else gets flagged. Thanks!

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jul 7, 2019
    3. writercat383

      Every story gets reviewed by the Underlined team before it is approved for the site.

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Feb 2, 2020
  2. Zeina_william

    I was just curious if underlined was for books only, or could i publish poetry?

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    1
    Reply 2 Replies Jun 6, 2019
    1. CollisionOfFates

      Hi! You can publish poetry! 😀

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      1
      Reply 0 Replies Jun 6, 2019
    2. imaan_k

      both
      any kind of writing

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jun 6, 2019
  3. De_Stella_Artemis

    Hey, Team U. I signed up about two weeks ago and my profile is still under review. Does it normally take this long or is something wrong here. I don’t think there is anything on my profile that would raise any red flags, so can you look into this? Thanks.

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    Reply 1 Reply Jun 6, 2019
    1. TeamU

      Hi there! We are so sorry for the inconvenience. Sometimes real users get caught in our spam filter accidentally. We are working on a solution so that you can get back to writing as quickly as possible. You should be all set now but please let us know if you have any other issues!

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jun 6, 2019
  4. Raven

    Hey, Team U, my profile has been under review for days now. Can you please look into this? I’d appreciate it.

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    Reply 0 Replies May 5, 2019
  5. KnightSavior

    Hi Team U, I signed up for Underlined at the beginning of last year when it first launched. Everything was working fine then, but now I can’t access my writing or my profile. It just says “Oops! That page can’t be found.” Please let me know how this can be fixed! Thanks.

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    Reply 1 Reply May 5, 2019
    1. unikyky25

      I’ve got the same problem, except it doesn’t say the page can’t be found, but it just kinda freezes up!!!!!

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jun 6, 2019
  6. umardas

    Hi Team U, My profile is still under review. Can you please look into this.
    Thank you for your time.

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    Reply 0 Replies May 5, 2019
  7. VaticanCameos

    I can’t seem to access my profile or my writings. It only says “page not found”

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    Reply 0 Replies May 5, 2019
  8. M-girl

    Here’s a copy and paste of what it says every time I click either profile or writing:
    Oops! That page can’t be found.
    It looks like nothing was found at this location. Maybe try one of the links below or a search?
    WHAT LINK BELOW!
    Start angry background music.
    I had three chapters on the new one, and five on another one, and it’s gone.

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    2
    Reply 0 Replies May 5, 2019
  9. M-girl

    I just spent probably three hours working on new story that was going AMAZING, I clicked publish, and it logged me out, so I logged back in, clicked writing, and it says that that page doesn’t exist, the same when going to my profile.

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    2
    Reply 3 Replies May 5, 2019
    1. ClarissaDaly

      Dude that sucks, I’ve had that happen before on other sites and while this wont bring back your old work I would suggest making a writing email and either emailing your stories to yourself or writing them on google docs and publishing after. Is there a way to see a history on your account? Was it a specific story that had already been published? If so see if there’s any sign of history within it.

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jun 6, 2019
    2. ClarissaDaly

      Wanted to let you know that I tried to check your profile and it still says it doesnt exist, if you want to write somewhere else until this gets figured out I would suggest writing on wattpad if you want to publish it. I’m starting to get angry at this site.

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jun 6, 2019
    3. CollisionOfFates

      Yeahh. This can happen. I feel you. What I would definitely suggest doing is, as ClarissaDaly suggested, copying your work onto a Google Doc or Microsoft Word file. Underlined’s still working out the bugs.

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jul 7, 2019
  10. endya03

    what happens when i subscribe to the nesettler what do i get monthly

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    Reply 0 Replies May 5, 2019