Questions For Team U!

We're listening and we're here to help! Keep the questions coming.

Comment below if you have any questions or comments about the new platform. We're trying to fix issues as quickly as possible. Thank you for flagging all of your issues so far and thank you for your patience as we learn and grow together.

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  1. Durango

    So my profile has been under review for almost 4 days. Is this normal ? I sent Team U an email, bit has received no response.

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    Reply 0 Replies Mar 3, 2020
  2. sofiapierce3

    why can’t i delete some of the books i have off my bookshelf?

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    Reply 1 Reply Feb 2, 2020
    1. CollisionOfFates

      I’m having this same problem and I believe many other people are experiencing the same thing. A lot of us can’t edit our profiles at all.

      Please complete the required fields.



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      Reply 2 Replies Feb 2, 2020
      1. sofiapierce3

        oh…i see

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        Reply 0 Replies Feb 2, 2020
      2. unikyky25

        My profile hasn’t worked for months.
        I sent Team U an email, and they fixed part of it, but I still can’t edit ANY of my profile!!!!
        Team U, can you PLEASE do something soon? Thank you!!!

        Please complete the required fields.



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        Reply 1 Reply Feb 2, 2020
        1. CollisionOfFates

          I agree! We need this fixed, please…

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          Reply 0 Replies Feb 2, 2020
  3. writercat383

    Which direction do you read comments? It all seems to be rather confusing.

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    Reply 1 Reply Feb 2, 2020
    1. CollisionOfFates

      Hi! The most recent comments are posted at the top. There’s been an ongoing glitch where the date the comment was posted isn’t labeled correctly, however.

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      Reply 0 Replies Feb 2, 2020
  4. WillowOfStars

    How long on average does it take for your profile to stop being under review? Mines been for about 4 or 5 days. Just want to know if it will take much longer?

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    Reply 1 Reply Feb 2, 2020
    1. TeamU

      Hi @WillowOfStars! You should be all set now. Sorry for the inconvenience! The best way to reach us with issues like this is sending an email to community@getunderlined.com. Happy writing!

      Please complete the required fields.



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      Reply 0 Replies Feb 2, 2020
  5. KeplarisX

    Can you add an introductory page teaching you the basics of getunderlined.com’s features and use including HOW TO utilize these utilities?

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    Reply 0 Replies Jan 1, 2020
  6. Foxx

    In addition to our user names perhaps new published stories titles could be recommended as well as a section for random title of the week.

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    Reply 0 Replies Nov 11, 2019
  7. C_Jean

    I wish you could organize the community stories by genre, popularity, whats new, etc. also if you could see how many views your story gets. oh, and community storiesrecommended to you and a community search bar

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    Reply 0 Replies Nov 11, 2019
  8. unikyky25

    It would be cool if you could have groups to chat on, or private chat boards as well.
    And maybe more competitions and prompts that are easier to find?
    It would also be good to see how many people are following me…and when someone has read my story…

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    Reply 0 Replies Oct 10, 2019
  9. Chesster

    How about a badge to show that some of us came from Figment? I came from Figment and maybe even Featured Fig badge I had that on Figment. This isn’t as important as some other things going on but it would be a nice addition.

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    Reply 1 Reply Oct 10, 2019
    1. Chesster

      I will add that people that came from Inkpop to Figment got Inkpopper badge. @TeamU

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      Reply 0 Replies Oct 10, 2019
  10. lucybojangles

    How long does it take for your profile to not be “under review”?

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    Reply 3 Replies Oct 10, 2019
    1. HirizaKyo

      I have the same question. It’s been 24 hours and kinda worried.

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      Reply 1 Reply Oct 10, 2019
      1. TeamU

        Hi HirizaKyo! You should be all set! Let us know if you have any other questions 🙂

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        Reply 1 Reply Oct 10, 2019
        1. prpl_ppl_eatr

          My profile had been under review for over 72 hours.

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          Reply 0 Replies Oct 10, 2019
    2. Chesster

      I hope your profile picture is appropriate.

      If you’re having a problem email Team U here at this email community@getunderlined.com

      I’ve gotten faster replies from them at the email there than this place.

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      Reply 0 Replies Oct 10, 2019
    3. TeamU

      You should be all set @lucybojangles! 🙂

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      Reply 0 Replies Oct 10, 2019