Questions For Team U!

We're listening and we're here to help! Keep the questions coming.

Comment below if you have any questions or comments about the new platform. We're trying to fix issues as quickly as possible. Thank you for flagging all of your issues so far and thank you for your patience as we learn and grow together.

Comments

Like
Like Love Haha Wow Sad Angry
81
Comment 369 Comments
  1. CJtheReader

    I can’t edit the part of my profile for “favorites”. Also, the site loads incredibly slowly if you’re publishing your writing or posting a comment. Can you please fix this? Thanks!

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    Reply 2 Replies Jun 6, 2019
    1. unikyky25

      Got the same problem!!!

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jun 6, 2019
    2. CollisionOfFates

      Same here!

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jul 7, 2019
  2. CollisionOfFates

    Hello,
    I have emailed the Underlined community twice now about bugs, and there is still not change. The site is incredibly laggy, and I can’t search for something or post my comments without refreshing the page. The most annoying bug is that I can’t edit my profile, and additionally, when I try to click ‘see more’ in the Writing section to edit my story, it scrolls all the way up to the top. I can’t even get into my own stories to edit them. Please fix this.
    Thank you, as always, for your time,
    -COF

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    2
    Reply 0 Replies Jun 6, 2019
  3. ClarissaDaly

    Hey I wanted to ask why my story is under review? Is this common? Does it happen to everyone? How can I prevent this in the future? If you could look at my work and review it I would really appreciate it, since I don’t want to post this type of work on wattpad, its a little too personal.

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    Reply 2 Replies Jun 6, 2019
    1. imaan_k

      hey what’s ur wattpad account?

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jun 6, 2019
    2. TeamU

      Hi @ClarissaDaly! You should be all set now. Let us know if anything else gets flagged. Thanks!

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jul 7, 2019
  4. Zeina_william

    I was just curious if underlined was for books only, or could i publish poetry?

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    1
    Reply 2 Replies Jun 6, 2019
    1. CollisionOfFates

      Hi! You can publish poetry! 😀

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      1
      Reply 0 Replies Jun 6, 2019
    2. imaan_k

      both
      any kind of writing

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jun 6, 2019
  5. De_Stella_Artemis

    Hey, Team U. I signed up about two weeks ago and my profile is still under review. Does it normally take this long or is something wrong here. I don’t think there is anything on my profile that would raise any red flags, so can you look into this? Thanks.

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    Reply 1 Reply Jun 6, 2019
    1. TeamU

      Hi there! We are so sorry for the inconvenience. Sometimes real users get caught in our spam filter accidentally. We are working on a solution so that you can get back to writing as quickly as possible. You should be all set now but please let us know if you have any other issues!

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jun 6, 2019
  6. Raven

    Hey, Team U, my profile has been under review for days now. Can you please look into this? I’d appreciate it.

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    Reply 0 Replies May 5, 2019
  7. KnightSavior

    Hi Team U, I signed up for Underlined at the beginning of last year when it first launched. Everything was working fine then, but now I can’t access my writing or my profile. It just says “Oops! That page can’t be found.” Please let me know how this can be fixed! Thanks.

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    Reply 1 Reply May 5, 2019
    1. unikyky25

      I’ve got the same problem, except it doesn’t say the page can’t be found, but it just kinda freezes up!!!!!

      Please complete the required fields.



      Like
      Like Love Haha Wow Sad Angry
      Reply 0 Replies Jun 6, 2019
  8. umardas

    Hi Team U, My profile is still under review. Can you please look into this.
    Thank you for your time.

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    Reply 0 Replies May 5, 2019
  9. VaticanCameos

    I can’t seem to access my profile or my writings. It only says “page not found”

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    Reply 0 Replies May 5, 2019
  10. M-girl

    Here’s a copy and paste of what it says every time I click either profile or writing:
    Oops! That page can’t be found.
    It looks like nothing was found at this location. Maybe try one of the links below or a search?
    WHAT LINK BELOW!
    Start angry background music.
    I had three chapters on the new one, and five on another one, and it’s gone.

    Please complete the required fields.



    Like
    Like Love Haha Wow Sad Angry
    2
    Reply 0 Replies May 5, 2019