Questions For Team U!

We're listening and we're here to help! Keep the questions coming.

Comment below if you have any questions or comments about the new platform. We're trying to fix issues as quickly as possible. Thank you for flagging all of your issues so far and thank you for your patience as we learn and grow together.

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  1. cemo

    Yay, follow button is working! Another small feature that’s really helpful is being able to change the order in which writings show up in your library.

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    1. TeamU

      Just trying to clarify your thoughts. Do you mean the order of your stories under “my writing”?

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      1. cocophony

        Yes, thank you so much for fixing that! And yes, that is what they mean.

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  2. MCKapo

    I’m wondering, would it be too hard to organize books into novel, novella, short story, poem, flash fiction, etc, or maybe even have a button to click on when we’re creating it, so everyone would be able to know what they’re actually about to read if the author doesn’t put it into the summary? Along with a button for In Progress, Complete, On Hiatus.

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  3. MCKapo

    I think it would be cool if, when adding to the My Bookshelf on our pages, we could add other user’s writing and it would link to their stories, so we could have those saved and not have to go in search of stories we’re reading, or waiting to get updated. Also, a notification when someone replies to a comment we post.

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    1. makjohns99

      I completely agree with this!

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    2. TeamU

      Great comments. Many people have made similar suggestions. We are looking into these.

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  4. TeamU

    Hi All! Please email community@getunderlined.com examples of what is being censored so that we can better look into what’s happening. Thanks so much!

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  5. Evie-Mae

    This is more of a suggestion than a question but, I loved groups on Figment and would really like to see them here! 🙂

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  6. AlyStorm

    Here’s a few additional suggestions other than updating the Terms of Use to be more writer friendly: 1) The comments and images that appear with comments made here should link back to the user’s page. It is unwieldy to have to type out their name if you want to see their writing or follow them. 2) A poetry genre should be added. 3) We should be able to add other users’ writings alongside the books in our libraries. 4) The libraries need to be fleshed out with more content. Most of the (well-known) books I added to the library only appear as white letters on a solid background. 5) There should be a bigger focus on the user side of Underlined. Currently it feels too much like Buzzfeed with the user content hidden away like it’s a shameful secret. 6) The giant everything works great for mobile, but everything should be more compact for users on a computer. There’s just too much scrolling involved and too little information on the screen at one time. 7) User writings should have a way to be marked ‘in progress’ or ‘complete’ so that potential readers know what they are getting into. 8) There should be a way to group multiple ‘writings’ together if they are related. Maybe have ‘Stacks’ or something that can act like playlists in order to organize book series together. 9) User’s should be able to rearrange the order the writings on their page so they can showcase their more important work first rather than just the most recent. 10) On a user’s page, the bookshelf and authors should not be given as much space as the user’s writing. They should be on the page but scaled down to take up a much smaller portion. Currently, there is too much scrolling to reach a writer’s work. Just the same, the interest should still be included, but they need to be scaled down significantly. Having the same weight for all of these confuses the actual purpose of Underlined, and when it was pitched, Underlined was meant to be a place where writers could share their work. Right now it feels like that’s the lowest priority for Underlined. 11) There should be something that indicated the length of a writing. If word counts are not an option, a simple way for users to mark their writing as short (35K) should suffice. 12) User’s should be able to review both books and other users’ writings on a 5 point scale like Goodreads (if it is marked ‘complete’). User’s should also be able to opt each piece of writing out of the rating system if desired. 13) A user dashboard should be created to manage notifications, comments, writings, and analytics simply and easily. 14) Users should be notified when someone replies to their comment.

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    1. AbdeahDavis

      “Currently it feels too much like Buzzfeed with the user content hidden away like it’s a shameful secret.” Couldn’t have said it better!!!

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  7. Purplelily96

    I was thinking that there could be a status option. Groups could work too. Maybe a way to see who’s online. Badges would be a great motivation too. Maybe something for those of us who do Nanowrimo and CampNanowrimo.

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  8. clary_frost

    It doesn’t work on Google Chrome, so try a different browser. Go to your profile page and you should see a little pen in the corner of your profile picture. Hope this helps!

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  9. Beth_Penrose

    I know there was some concern about the copyright and terms of use. Does anyone know if that’s been resolved?

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    1. TeamU

      Hi Beth! We are working on creating an updated Terms of Service as we speak and we will let you know as soon as they are live. Thank you for bringing this issue to our attention.

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  10. MCKapo

    Before I start, I see that the Create section was updated. It looks MUCH better now. I like the genre choosing, the recently updated, and the meet the community bits. Great inclusions, so yeah, I’m finding myself liking this a little more. So, some suggestions, I assume this is where I should them?
    1. Being able to see how many views you get on one of your stories. But no one else can see. 2. A way to comment and review, two separate things. 3. On comments, being able to edit a comment would be nice. Also, this is just me, but possibly a time stamp on the comment? Or even how figment did it with ‘a few moments ago’ a few months ago’ ‘over a year ago’, 4. A notifications area where you can see comments you’ve gotten, likes, reviews, reads, etc. 5. I’ve heard some people mention a ‘safe mode’ for the censorship thing, so we can turn it on or off. 6. A way to comment on someone’s profile page, or a way to PM them. 7. A way to reorder books so we can choose which ones people see first before they have to click the See More button. 8. Will you be adding badges? Those are cute

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    1. MCKapo

      I know the hearts system on figment was a huge issue for many users, which is why I think having views that only you can see would be great. I, at least, would like to see how many views but my stories would get

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    2. TeamU

      LOVE all your questions! Keep them coming, and yes, this is the place to ask them! We’ll try get answers for you as quickly as possible.

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      1. danceinred

        Hello, I have the same questions has MCKapo, but I was also wondering if we get a notification , like when someone has replied to a comment?

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