Questions For Team U!

We're listening and we're here to help! Keep the questions coming.

Comment below if you have any questions or comments about the new platform. We're trying to fix issues as quickly as possible. Thank you for flagging all of your issues so far and thank you for your patience as we learn and grow together.

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  1. Evie-Mae

    This is more of a suggestion than a question but, I loved groups on Figment and would really like to see them here! 🙂

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  2. AlyStorm

    Here’s a few additional suggestions other than updating the Terms of Use to be more writer friendly: 1) The comments and images that appear with comments made here should link back to the user’s page. It is unwieldy to have to type out their name if you want to see their writing or follow them. 2) A poetry genre should be added. 3) We should be able to add other users’ writings alongside the books in our libraries. 4) The libraries need to be fleshed out with more content. Most of the (well-known) books I added to the library only appear as white letters on a solid background. 5) There should be a bigger focus on the user side of Underlined. Currently it feels too much like Buzzfeed with the user content hidden away like it’s a shameful secret. 6) The giant everything works great for mobile, but everything should be more compact for users on a computer. There’s just too much scrolling involved and too little information on the screen at one time. 7) User writings should have a way to be marked ‘in progress’ or ‘complete’ so that potential readers know what they are getting into. 8) There should be a way to group multiple ‘writings’ together if they are related. Maybe have ‘Stacks’ or something that can act like playlists in order to organize book series together. 9) User’s should be able to rearrange the order the writings on their page so they can showcase their more important work first rather than just the most recent. 10) On a user’s page, the bookshelf and authors should not be given as much space as the user’s writing. They should be on the page but scaled down to take up a much smaller portion. Currently, there is too much scrolling to reach a writer’s work. Just the same, the interest should still be included, but they need to be scaled down significantly. Having the same weight for all of these confuses the actual purpose of Underlined, and when it was pitched, Underlined was meant to be a place where writers could share their work. Right now it feels like that’s the lowest priority for Underlined. 11) There should be something that indicated the length of a writing. If word counts are not an option, a simple way for users to mark their writing as short (35K) should suffice. 12) User’s should be able to review both books and other users’ writings on a 5 point scale like Goodreads (if it is marked ‘complete’). User’s should also be able to opt each piece of writing out of the rating system if desired. 13) A user dashboard should be created to manage notifications, comments, writings, and analytics simply and easily. 14) Users should be notified when someone replies to their comment.

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    1. AbdeahDavis

      “Currently it feels too much like Buzzfeed with the user content hidden away like it’s a shameful secret.” Couldn’t have said it better!!!

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  3. Purplelily96

    I was thinking that there could be a status option. Groups could work too. Maybe a way to see who’s online. Badges would be a great motivation too. Maybe something for those of us who do Nanowrimo and CampNanowrimo.

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  4. clary_frost

    It doesn’t work on Google Chrome, so try a different browser. Go to your profile page and you should see a little pen in the corner of your profile picture. Hope this helps!

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  5. Beth_Penrose

    I know there was some concern about the copyright and terms of use. Does anyone know if that’s been resolved?

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    1. TeamU

      Hi Beth! We are working on creating an updated Terms of Service as we speak and we will let you know as soon as they are live. Thank you for bringing this issue to our attention.

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  6. MCKapo

    Before I start, I see that the Create section was updated. It looks MUCH better now. I like the genre choosing, the recently updated, and the meet the community bits. Great inclusions, so yeah, I’m finding myself liking this a little more. So, some suggestions, I assume this is where I should them?
    1. Being able to see how many views you get on one of your stories. But no one else can see. 2. A way to comment and review, two separate things. 3. On comments, being able to edit a comment would be nice. Also, this is just me, but possibly a time stamp on the comment? Or even how figment did it with ‘a few moments ago’ a few months ago’ ‘over a year ago’, 4. A notifications area where you can see comments you’ve gotten, likes, reviews, reads, etc. 5. I’ve heard some people mention a ‘safe mode’ for the censorship thing, so we can turn it on or off. 6. A way to comment on someone’s profile page, or a way to PM them. 7. A way to reorder books so we can choose which ones people see first before they have to click the See More button. 8. Will you be adding badges? Those are cute

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    1. MCKapo

      I know the hearts system on figment was a huge issue for many users, which is why I think having views that only you can see would be great. I, at least, would like to see how many views but my stories would get

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    2. TeamU

      LOVE all your questions! Keep them coming, and yes, this is the place to ask them! We’ll try get answers for you as quickly as possible.

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      1. danceinred

        Hello, I have the same questions has MCKapo, but I was also wondering if we get a notification , like when someone has replied to a comment?

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  7. BenR19

    Hey, I was working on my writing and I was interested in entering the Underlined writing contest. I noticed that it specifies how many words you should have. Is there a way to check what your word count is while writing on the site? By the way I love the site! It’s awesome!

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    1. TeamU

      Hi! There isn’t currently a way to get a quick word count but thanks for your feedback!

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    2. Words_Wizard

      Team U, is there a certain time span of how long it should take for writing/profile to be reviewed? I am quite anxious to continue with my writing 🙂

      Thanks

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      Reply 1 Reply Jul 7, 2019
      1. TeamU

        Hi @Words_Wizard! You should be all set! Please let us know if anything else gets flagged.

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  8. clary_frost

    I’m back again! Another thought: I like how you can link all of your social media to your profile. Could we have a button for a personal blog/website? That would be most helpful!

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    1. TeamU

      We’ll look into this! Thanks for suggesting.

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  9. Alexandra-The-Great

    Hi! On my profile, I decided to include somethings I thought were important about me. I included that I was a Christian, *******, and a Slytherin. I’m all very proud of those things and in that order, but was disgusted to find that the word ******* had been replaced by seven asterisks. Is there anyway that I can change that? Thank you for taking your time to read this!

    -Bear

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    1. TeamU

      Hi there! We are looking into the censorship as we speak. Thank you for bringing this to our attention!

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  10. clary_frost

    Hi! I don’t know if you have read my comment which I posted on @cemo comment page. It’s just a head’s up about the browser issues. On Google Chrome I cannot see icons such as the birthday cake and the pen to edit stuff. The follow buttons also do not work on Google Chrome either. Currently, I am on Safari and it seems like it works better on here! Also: are you going to get profile comments/private messaging on here? It would do wonders to this site if added, so the writers can communicate with each other. Thanks for taking suggestions and comments!

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    1. TeamU

      Hi there! Thanks for flagging theses issues. It looks like Google Chrome has been causing some problems for several users, so we appreciate the heads up! Some people had success by clearing their cache and/or refreshing the pages several times. We also did some updates on our end, which will hopefully start fixing the problem. Let us know if you’re still having trouble in a few days. In the meantime, feel free to try a different browser.

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