Questions For Team U!

We're listening and we're here to help! Keep the questions coming.

Comment below if you have any questions or comments about the new platform. We're trying to fix issues as quickly as possible. Thank you for flagging all of your issues so far and thank you for your patience as we learn and grow together.

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  1. HRJafael

    Is it possible to be able to click on people’s profile pic or name to go to their profile? I can only click on the name when I’m on my profile looking at who I follow. The other way that I’ve had to do is type out the url: http://www.getunderlined.com/profile/(name goes here). Its a bit inconvenient.

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    Reply 1 Reply Apr 4, 2018
    1. TeamU

      We are working on this functionality as we speak!

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  2. Madison

    Maybe you can limit the amount of new stories users can post per day? Not chapters/updates on existing books, but actual new works. That way, spam will be somewhat limited.

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    1. Madison

      Maybe about three stories per day would be adequate.

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      1. Chesster

        I agree with you!

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    2. HRJafael

      I wholeheartedly agree with this. The spam is starting to get out of hand. Its only been a month and there is needs to be safeguards against this.

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    3. TeamU

      Hi there! We know we hate the spam too; it’s awful! This is our top priority and we are working to fix this as we speak!

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  3. Chesster

    Maybe add badges, that says us Figment users came from Figment. Like how the Inkpop users got badges when they were moved to Figment. Also, add a comment section to people profiles so we don’t have to comment on books. These are suggestions, well, great suggestions that I think a lot of people on here would like. Doing this will make this site better, which means people would want to be on here longer, which means you will get money. Of course, you don’t have to listen but those are some suggestions I have for you.

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    1. TeamU

      Good Morning! We appreciate your feedback and patience as we continue to grow.

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  4. Madison

    The front page is covered in spam books

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    Reply 1 Reply Apr 4, 2018
    1. TeamU

      Hi there! Thanks so much for letting us know, we appreciate it!

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      1. NeonaNyx

        is there a way to get rid of the spam books?

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        Reply 1 Reply Apr 4, 2018
        1. TeamU

          As soon as we know about a spam bot, we get rid of them

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          Reply 1 Reply Apr 4, 2018
          1. Madison

            They’re back

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  5. MCKapo

    Way to post pictures into writings? Or can we only provide links?

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    Reply 1 Reply Apr 4, 2018
    1. TeamU

      Hi there! At this time, you’re only able to provide links. We appreciate your feedback!

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  6. Prominent_Blue

    Hello!
    I am new here, and was wondering where I could find contests to participate in.
    Also, do we have fictional writing contests here?
    (basically where we may have to research about the topic to write it).
    Thanks!!!

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    Reply 1 Reply Apr 4, 2018
    1. TeamU

      Welcome to our new community! As of right now we don’t have any live writing contests, but we do have some other sweepstakes you can enter on the Perks page!

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  7. Madison

    Hi.

    I just commented on a story, and it said that my comment is awaiting moderation.

    Is this the case for all comments, and are they moderated by the users or Underlined?

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    Reply 2 Replies Mar 3, 2018
    1. Madison

      I think it was a glitch. I left more on another story and they were immediately public.

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    2. TeamU

      Hi Madison! Comments using more than 1 hyperlink will say that so we can review to make sure said comment isn’t spam.

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  8. MCKapo

    I’ve noticed that too.
    It doesn’t seem to effect the writing where others can read, but the page breaks disappear when editing the text, and it’s… annoying.

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    Reply 1 Reply Mar 3, 2018
    1. TeamU

      Hi both, would you be able to clarify exactly what you mean and let us know what browser you use? Are you saying that if you go in and edit already published writings that the paragraph breaks disappear to everyone?

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      1. MCKapo

        I’ve been using chrome.
        So, let’s say I’ve created a new piece of writing. I double space between paragraphs, and everything looks great. Published, and it looks how I want it to. But, then when I go back to edit or update, there are no spaces so everything is just condensed together. It doesn’t seem to affect how others see it, just when in the editing/updating section.
        I’m not sure if that’s what @Julia_K was talking about though.

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        Reply 3 Replies Apr 4, 2018
        1. TeamU

          What version of chrome, and have you tried other browsers? Thanks for explaining your problem!

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        2. skohaisch

          I have the same problem: the paragraphs I type in disappear once I publish. I use google chrome Version 65.0.3325.181 (Official Build) (64-bit). I have not tried other browsers yet.

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        3. TeamU

          Thank you all very much for all the info you’ve provided!

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  9. MCKapo

    In the More Fantasy writing section, I got to page 18 or 19 I think, and all of the writing is nonsense. Either links to websites, or just random text.
    Is there a way to report users (instead of comments) that we think are spam? Instead of just posting on here?

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    Reply 1 Reply Mar 3, 2018
    1. MCKapo

      pages 6/7 in most other genres too

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      Reply 1 Reply Mar 3, 2018
      1. TeamU

        Hi, thank you for being so vigilant about this! You can email community@getunderlined.com with the names of users you believe are spam. Please include their usernames and links/reasons why you believe they are spam.

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  10. MCKapo

    It would be nice to have a section where we can see what we’ve commented on and what stories we’ve liked.

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    Reply 1 Reply Mar 3, 2018
    1. TeamU

      We appreciate your feedback to our growing community!

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