Questions For Team U!

We’re listening and we’re here to help! Keep the questions coming.

Comment below if you have any questions or comments about the new platform. We’re trying to fix issues as quickly as possible. Thank you for flagging all of your issues so far and thank you for your patience as we learn and grow together.

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  1. unikyky25

    Oct 10, 2019

    It would be cool if you could have groups to chat on, or private chat boards as well.
    And maybe more competitions and prompts that are easier to find?
    It would also be good to see how many people are following me…and when someone has read my story…

    Please complete the required fields.



    0 Replies Oct 10, 2019
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  2. Chesster

    Oct 10, 2019

    How about a badge to show that some of us came from Figment? I came from Figment and maybe even Featured Fig badge I had that on Figment. This isn’t as important as some other things going on but it would be a nice addition.

    Please complete the required fields.



    1 Reply Oct 10, 2019
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    1. Chesster

      Oct 10, 2019

      I will add that people that came from Inkpop to Figment got Inkpopper badge. @TeamU

      Please complete the required fields.



      0 Replies Oct 10, 2019
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  3. lucybojangles

    Oct 10, 2019

    How long does it take for your profile to not be “under review”?

    Please complete the required fields.



    3 Replies Oct 10, 2019
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    1. HirizaKyo

      Oct 10, 2019

      I have the same question. It’s been 24 hours and kinda worried.

      Please complete the required fields.



      1 Reply Oct 10, 2019
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      1. TeamU

        Oct 10, 2019

        Hi HirizaKyo! You should be all set! Let us know if you have any other questions 🙂

        Please complete the required fields.



        1 Reply Oct 10, 2019
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        1. prpl_ppl_eatr

          Oct 10, 2019

          My profile had been under review for over 72 hours.

          Please complete the required fields.



          0 Replies Oct 10, 2019
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    2. Chesster

      Oct 10, 2019

      I hope your profile picture is appropriate.

      If you’re having a problem email Team U here at this email community@getunderlined.com

      I’ve gotten faster replies from them at the email there than this place.

      Please complete the required fields.



      0 Replies Oct 10, 2019
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    3. TeamU

      Oct 10, 2019

      You should be all set @lucybojangles! 🙂

      Please complete the required fields.



      0 Replies Oct 10, 2019
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  4. DonnieTheFu2

    Oct 10, 2019

    I want to delete my account, but when I got to the page to do it, there is not button to delete. Username is DonnieTheFu2. Please delete my account for me if possible. Thank you.

    Please complete the required fields.



    0 Replies Oct 10, 2019
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  5. sofiapierce3

    Sep 9, 2019

    Hey, wouldn’t it be cool if we could have fanpage you can make wall posts on? And what if you could see who and how many are following you?

    Please complete the required fields.



    1 Reply Sep 9, 2019
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    1. TeamU

      Oct 10, 2019

      Hi @sofiapierce3! Thanks for your idea! Tell us more about it!

      Please complete the required fields.



      1 Reply Oct 10, 2019
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      1. sofiapierce3

        Oct 10, 2019

        Like you know on some websites you can have fanpage, and they say that so many people are following you, and you send us a notification when and who starts following… something like that!

        Please complete the required fields.



        1 Reply Oct 10, 2019
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        1. luvbooks4evr

          Oct 10, 2019

          I would love that! It would make me feel maybe a little bit better. At least then I know if people even realise that I exist.

          Please complete the required fields.



          1 Reply Oct 10, 2019
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          1. sofiapierce3

            Oct 10, 2019

            I know…think it would be kinda cool

            Please complete the required fields.



            Oct 10, 2019
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  6. Beautiful_mystery

    Sep 9, 2019

    How can I add my Snap so people can add me?

    Please complete the required fields.



    2 Replies Sep 9, 2019
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    1. unikyky25

      Sep 9, 2019

      If you go on your profile and click on the first Edit button, there’s a whole list of Social Media sites you can connect to. Not sure if Snap is there but you could check!

      Please complete the required fields.



      0 Replies Sep 9, 2019
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    2. TeamU

      Oct 10, 2019

      Hi @Beautiful_mystery! Snap is an option on your profile!

      Please complete the required fields.



      0 Replies Oct 10, 2019
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  7. Liv_Brown

    Jul 7, 2019

    Hey team U! I haven’t been able to edit my profile and put my favorites and interests on there, whenever I try to click on the edit icon it just refreshes the page to where I was. I don’t know if it’s just my computer, if it’s something with the website, or if it’s because I’m still under review, and I can’t access it during the review. I’ve been reviewed for a few months now I’m just curious as to when they are usually done with it. Thank you! I’m super glad to be apart of this website!

    Please complete the required fields.



    3 Replies Jul 7, 2019
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    1. CollisionOfFates

      Jul 7, 2019

      Having this same problem!

      Please complete the required fields.



      1 Reply Jul 7, 2019
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      1. CJtheReader

        Jul 7, 2019

        Ditto!

        Please complete the required fields.



        0 Replies Jul 7, 2019
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    2. Chesster

      Sep 9, 2019

      If you’re having a problem email Team U here at this email community@getunderlined.com

      Please complete the required fields.



      0 Replies Sep 9, 2019
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    3. unikyky25

      Sep 9, 2019

      Yeah I can’t edit either!

      Please complete the required fields.



      0 Replies Sep 9, 2019
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  8. luvbooks4evr

    Jul 7, 2019

    How will we know if there is a new writing competition or challenge? Where will it be shown? Thanks

    Please complete the required fields.



    0 Replies Jul 7, 2019
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  9. georgiaaislinn

    Jul 7, 2019

    Hi Underlined, am I able to delete my writing from this site? Thank you

    Please complete the required fields.



    1 Reply Jul 7, 2019
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    1. CollisionOfFates

      Jul 7, 2019

      Hi! Just a member helping out. 🙂
      You can delete it by clicking the pencil on one of your pieces of writing and clicking the blue ‘DELETE’ button from there. 🙂 Be careful, though; you may want to have your writing on another place such as Google Docs or Microsoft Word, because once you delete it off of Underlined, you can’t get it back!
      Hope this is helpful!
      -COF

      Please complete the required fields.



      1 Reply Jul 7, 2019
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      1. TeamU

        Jul 7, 2019

        Thanks, @CollisionofFates!

        @georgiaaislinn Let us know if you have any trouble!

        Please complete the required fields.



        1 Reply Jul 7, 2019
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        1. CollisionOfFates

          Jul 7, 2019

          No problemo! 😀

          Please complete the required fields.



          0 Replies Jul 7, 2019
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  10. Crazycatlady99

    Jul 7, 2019

    How do we change our profile picture!

    Please complete the required fields.



    1 Reply Jul 7, 2019
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    1. CollisionOfFates

      Jul 7, 2019

      Hello! Scroll over your username. If you go to your Profile or Dashboard, your current profile will appear. Click the little pencil thing in the upper righthand corner. You can search Google for an image you like, download it, and then upload it as your profile from there! 🙂

      Please complete the required fields.



      0 Replies Jul 7, 2019
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